Book Bus Ticket Online

redBus is the leading company in the sale of bus tickets worldwide with a presence in 6 countries (India, Malaysia, Singapore, Indonesia, Peru and Colombia). Founded in 2006, since then it has sold more than 180 million tickets bus worldwide both on its website and in its application With more than 17 million satisfied customers, redBus dates back as the leading company in the sector.

redBus has 60 bus companies, offering more than 6,000 routes for all of Colombia, to satisfy the needs and requirements of each of its travelers. In addition, buying bus tickets on redBus is very simple since you can buy your tickets with total comfort from your home, your office or even while traveling from our website or our App.

Buying a bus ticket in the application or on the website is very safe, redBus has invested a lot of time and money to have secure payment methods that guarantee the protection of your purchase.

Our advantages, in redBus we have great offers and promotions not only from our channels but also with our allies such as Cabify, Davivienda, Claro Club and many more, we have a service for cancellation and reprogramming of tickets if necessary depending on the term and conditions of each Bus company and also in case of any inconvenience we have customer service channels such as: our email: (, and our FanPage: (

If you want to buy your bus ticket with us, you can download the app or go directly to the web at In the search box, enter your place of origin and the destination you want to go to. Compare the prices, schedules and services of all the companies that cover the selected route. Choose the seat you want to use, whether it is a window or a hallway and acquire your ticket by purchasing with any of our payment methods that we have, either through Easy Credit CODENSA, PSE, Efecty, Baloto, SU RED, VISA, American Express, Master Card, Diners Club, PayU and Mercado Pago.

Once payment is confirmed, all you have to do is pack your bags and prepare for the trip. Take advantage of our offers and experience an unforgettable trip! It’s that easy!


How can I contact the Customer Service Center of redBus Colombia?

If you need help to buy your bus ticket or have a question about the particular bus company or route, you can contact us by writing an email to

How can I buy bus tickets on redBus?

The process is very simple, on the home page, enter the place of departure, destination and travel date you want. All available bus companies will be displayed for you to choose from. You will find a lot of useful information, such as fare, trip duration, services, bus ratings, etc. You can choose the bus that you like the most. In case there are no buses available for your request, you will see a ’No services found’ message on your screen. You can try to change the date or enter other nearby cities in origin / destination, depending on your needs.

Do I need to create an account on the redBus site to buy my bus ticket?

You don’t need to create a redBus account to buy your bus ticket. But having one speeds up the purchase process. In addition, redBus has various discounts and offers and you can easily access them if you are registered with redBus.

Is it safe to use my credit or debit card to buy bus tickets on redBus?

Yes, of course, we have secure payment methods that guarantee the protection of your purchase at all times. With more than 180 million satisfied users, we can say that it is very safe to make a payment through the website or the redBus application.

What happens if the bus does not leave on time or is canceled?

These types of problems and their solutions must be consulted directly at the counter of the transport company, if you do not find a solution do not hesitate to write to

Can I cancel my bus ticket online?

In most cases it is feasible, but you must review the cancellation policies found in the purchase process, if you want to cancel your purchase. You can enter this link

Can I change the date of my journey after I have booked my bus ticket?

You can request a change by contacting the bus company. Keep in mind that redBus can only help you if you have a purchase with: Rapido Ochoa, Copetran and Gomez Hernandez. Send us your request to

I missed my bus. Can I get a refund?

Customers must show up 45 minutes before the bus leaves, if they are not on time, the refund does not apply.